This English text is a convenience translation. The legally binding version is the German one.
These terms apply to all contracts for the provision of software licenses for “OSINTEAGLE SOAR” between OSINTEAGLE, Patrick Pietler, c/o Impressumservice Dein-Impressum, Stettiner Str. 41, 35410 Hungen (hereinafter “Provider”) and the customer that are concluded via this license portal. Deviating terms of the customer do not apply unless the Provider expressly agrees to their validity.
The subject of the contract is the temporary or permanent provision of a usage license for the desktop software OSINTEAGLE SOAR as well as any associated online services in the scope of functions offered in each case. The service description valid at the time of the order is decisive.
The presentation of the products in the portal does not constitute a binding offer. By submitting the order (confirmation at checkout), the customer makes a binding offer. The contract is concluded upon confirmation of payment or provision of the license. Truthful information is required for registration; as a rule, one account is intended per person/company.
The prices stated at the time of the order apply. All prices include the applicable statutory value added tax. Payment is made via the payment service provider Stripe using the payment methods offered there. Invoices are provided electronically.
The Provider grants the customer a simple, non-transferable right to use the software in accordance with the selected plan. A license may be activated on the number of devices (seats) specified in the plan. Passing on the license key to third parties and shared use beyond the number of seats acquired are not permitted. To protect against this, the self-release of devices may be time-limited.
For subscription plans, the contract is automatically renewed for the selected term unless it is cancelled by the end of the current period. Cancellation is possible via the payment management in the portal. One-time / annual licenses end when the specified validity expires, without any need for cancellation. The right to extraordinary termination for good cause remains unaffected.
Consumers have a statutory right of withdrawal. Details can be found in the withdrawal policy. In the case of digital content, the right of withdrawal may expire early if the customer has expressly consented to the immediate start of performance and confirmed knowledge of the expiry.
The Provider endeavors to ensure high availability of any online services but does not owe uninterrupted availability. Software updates may be provided. Support is provided by email within the offered scope.
The Provider is liable without limitation for intent and gross negligence as well as for injury to life, body and health. In the case of simple negligence, the Provider is only liable for the breach of a material contractual obligation (cardinal obligation) and limited to the foreseeable damage typical for the contract. Otherwise, liability is excluded. The customer is solely responsible for the lawfulness of the research/processing carried out by the customer.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected. The European Commission provides a platform for online dispute resolution (ODR): ec.europa.eu/consumers/odr. We are not obliged and generally not willing to participate in a dispute resolution procedure before a consumer arbitration board.