Frequently asked questions

FAQ.

Answers to the most common questions. Not covered? Just write to us.

What is OSINTEAGLE SOAR?

OSINTEAGLE SOAR is an investigation platform for open-source intelligence: you collect information on entities, connect it in a graph, document everything with sources and timestamps, and export audit-proof reports – installed locally.

Which operating systems are supported?

Windows and Linux. For Linux there is both an AppImage and a .deb package (Debian/Ubuntu). You pick the right version when downloading from the dashboard.

Local installation or server variant – what is the difference?

The local installation runs directly on your machine; your case data never leaves the system and is stored encrypted. The server variant is self-hosted for team collaboration – just get in touch with us for that.

How does licensing work and how many devices can I use?

Each license can be activated on the number of devices (seats) stated in your plan. You manage and release your devices yourself in the dashboard.

What about data protection and GDPR?

OSINTEAGLE SOAR is built for privacy-compliant work: local installation, encrypted case data, no offloading of sensitive cases to third-party clouds. We provide a data processing agreement (DPA) on request.

Is there a free trial?

Yes. You can try OSINTEAGLE with a free trial license and upgrade to a regular license at any time – without interrupting your investigations.

How do I pay, and can I cancel?

Payment is handled securely via Stripe (monthly or yearly). Subscriptions can be cancelled at any time to the end of the period, and the statutory right of withdrawal applies.

How do I get updates and support?

You download new versions from the dashboard; what changed is listed in the changelog. You will find help in the docs, and you can reach our team any time via the contact form.

Answers to the most common questions. Not covered? Just write to us.

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